Product and Quality
We use a variety of high-quality materials, including solid wood, metal, and glass. We prioritize sustainable and eco-friendly materials whenever possible.
Our products are built to last. We use high-quality materials and construction techniques to ensure durability and longevity.
Most of our products require minimal assembly. We provide clear instructions to guide you through the process.
Shipping
Delivery time = order processing time + order transit time
Order processing time: 1 to 2 business days (Monday to Friday)
Order transit time: 4 to 6 business days (Monday to Friday)
Order deadline: 6.00 PM (GMT+01:00) Central European Standard Time (Paris)
Total Estimated Delivery time: 5- 8 Business Days
To enhance your shopping experience, Niyra is proud to offer Free Shipping within France.
No, Currenctly we just shipping in France. we will think further about international shipping.
Standard and Each product is handled carefully by UPS, DHL or DPD and shipped as quickly as possible
Returns
We have a 30-day return policy from the date you received it.
- The item must be unused and in the same condition you received it.
- The item must be in its original packaging.
- The item must be accompanied by a receipt or proof of purchase from us.
- If the product is defective, return costs will not be charged to the customer.
- If the customer wants a refund simply because they have changed their mind or no longer want the products, then they will have to pay the return shipping costs.
Ordering and Payment
Yes, our website uses advanced security measures to protect your personal and financial information.
We accept the following payment methods for your convenience:
- Visa
- Master Card
- American Express (AMEX)
- Union pay
- Shop Pay
- Google Pay
- Pay Pal
- Apple Pay
Yes, you can track your order using the tracking number provided in your shipping confirmation email. Track Your Order
Customer Service
Niyra committed to providing top-notch customer service. Whether you have a question about your order, need more information about our products, or want to share your feedback, our team is here to help.
E-mail: support@tryniyra.com
Phone number: +33 6 44 62 97 04
Address: 8 Rue des Jardins Saint-Paul, 75004 Paris, France
Business Days : Monday to Friday (08:00 - 18:00)
Customer Support : We're usually response our customer within 24 hours